FAQ

Shipping

How long will my order take to ship?

Every product is designed and printed in house by us or made to order by a local print provider. Most of our products will ship out within the same week with an average timespan of 1-3 weeks after the order has been placed. Ready to ship items will be mailed within 1-2 business days and can take anywhere from 2-5 days to be delivered (domestic orders only). Processing time can be extending during holiday seasons as we tend to get an influx of orders. Once the item is scanned and shipped, the customer will receive an additional email confirmation with their package tracking number.  Once in the hands of the shipping company, we have no responsibility for the handling of your package. If you have any questions, please feel free to contact us here.

Do you ship internationally?

We do ship internationally. An average order can take anywhere from 10-30 days but we are normally able to get it there faster (on average 5-15 depending on what country). Once the item arrives within your country, it is no longer our responsibility and we have no authority over it, it is up to your local provider to provide additional information like tracking. Custom fees and duty fees are the responsibility of the buyer, they are not covered in the event of the international shipping, as all country rates differ. We do not offer refunds, returns, or exchanges on international orders unless items arrive damaged.

Can I update my address after placing an order?

Yes, please try to contact us within 24-48 hours after placing the order so we can change the address before it has been shipped. Reach out to us here.

My order was lost during the shipping process or returned to sender. What can I do?

Due to the shipping being out of our hands, we are not able to recover lost packages unless they are returned to sender. Please send us a message and we would be happy to offer a partial solution.

Returns / Exchanges

We accept returns and exchanges on products within 14 days of the date of delivery, after this date we will no longer accepts returns. Returns must not be washed, altered, or extensively worn, once the item is received and has the correct criteria met, the buyer will receive a refund or new shipment. If you'd like to exchange sizes please contact us here.

We do not accept returns and exchanges on some international orders, unless the item is defective, damaged, or lost. Please contact us here.

Other

Other questions?

Feel free to send us a message here, we'd be so glad to help!